Name: Systems & Network Administrator
Brand: MySpecialist
Price: 1920.00 CHF
Availability: InStock

Systems & Network Administrator

VIP Eligible

An Offshore Systems & Network Administrator supports the day-to-day operation of IT infrastructure to keep systems, servers, services and network equipment available, correctly configured and documented. The role monitors the environment, handles technical incidents, performs routine administration and follows the procedures defined by the company. Here is what an Offshore Systems & Network Administrator from MySpecialist can take care of: Server administration : day-to-day administration of Windows or Linux servers, including monitoring services, resources, configurations and other elements required for their operation. User account and access management : creating, modifying and disabling user accounts, groups and access rights according to approved requests and company policies. Microsoft services administration : operational management of users, groups, licences and standard settings within Microsoft 365, Active Directory and related services. Infrastructure monitoring : monitoring servers, services, equipment and resources to identify outages, alerts, capacity issues and abnormal behaviour. Network administration : managing network equipment, connections, addressing, access and configurations within the assigned scope. System and network incident handling : analysing alerts and failures, performing initial diagnostics, applying defined resolution procedures and escalating incidents when additional expertise is required. Patch and update management : preparing, deploying and checking system and software updates according to defined maintenance windows and procedures. Backup monitoring : checking backup execution, identifying failures and performing the verification or restart procedures defined by the organisation. Virtual environment administration : day-to-day management of virtual machines, resources and configurations within the company’s virtualisation environments. Cloud service administration : operational management of cloud resources, users and services included within the assigned administration scope. Technical request management : handling tickets relating to systems, access, services and network equipment while documenting statuses and actions performed. Log and alert monitoring : reviewing technical logs and events to identify recurring errors, service interruptions and other issues requiring intervention. Infrastructure documentation : maintaining procedures, configurations, inventories, diagrams and other technical information required for effective infrastructure management. Preventive maintenance : carrying out scheduled checks on systems and equipment to identify potential issues before they affect users or services. Depending on the infrastructure, technologies and assigned access rights, an Offshore Systems & Network Administrator can also support service migrations, deployment of new environments, automation of administration tasks and other activities related to systems and network operations. Critical security, architecture or high-impact availability changes remain subject to the company’s authorisation and validation procedures. Frequently asked questions What activities can an Offshore Systems & Network Administrator handle? The role can cover server administration, user accounts and access, Microsoft services, networks, backups, virtualised and cloud environments and technical incident management. Can an Offshore Systems & Network Administrator work directly within our IT infrastructure? Yes, the role can work remotely within the company’s systems and tools according to the assigned access rights, procedures and responsibilities. Can the role perform critical infrastructure changes? It can prepare and perform operations within its assigned scope. Critical changes with a significant impact on security or availability remain subject to the company’s authorisation and validation processes.

31 service(s) performed

03 available slot(s)

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VIP Pricing: 1 630CHF /Month

Normal Pricing: 1 920CHF /Month

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VIP Pricing: 1 630CHF /Month

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AI Data Annotator

VIP Eligible

An AI model is never more reliable than the data used to train or evaluate it. Labels that vary from one annotator to another, guidelines interpreted differently, ambiguous cases classified at random, test sets that are not representative: these flaws end up in the model’s output. Annotation requires strict application of guidelines, constant attention to edge cases and consistent quality across large volumes.Here is what an AI Data Annotator from MySpecialist can take on:Text annotation: document classification, intent detection, sentiment analysis, named entity recognition and passage labelling according to a defined taxonomy.Image annotation: classification, bounding boxes, polygons, segmentation and keypoints on photos, scanned documents or product images.Video annotation: frame-by-frame object tracking, action identification and sequence segmentation based on the events to detect.Audio transcription and annotation: transcribing conversations, identifying speakers, timestamping and labelling audio segments.Language model output evaluation: rating relevance, accuracy and instruction-following, comparing responses and writing reference answers.Document data extraction: locating and labelling fields in invoices, contracts, forms or identity documents to train automated extraction tools.Edge case handling: identifying items that do not clearly fit the guidelines, flagging them and suggesting additional rules.Quality control and review: reviewing other annotators’ work, measuring agreement and correcting errors against the project’s quality criteria.Annotation platforms: working in Label Studio, CVAT, Labelbox, Prodigy or the company’s internal tools.Multilingual annotation: processing content in French, English and other languages depending on the language skills the project requires.Guideline feedback: reporting inconsistencies, problematic examples and grey areas to improve annotation guides as the project progresses.The AI Data Annotator can contribute to building an initial dataset, a continuous annotation flow or the regular evaluation of a model already in production, adapting to each project’s guidelines, tools and volumes.Frequently asked questionsWhy work with an AI data annotator? To obtain consistent training and evaluation data, annotated according to precise guidelines and quality-checked.Can this professional work on complex projects? Yes, particularly when guidelines are detailed, ambiguous cases are frequent or data types vary.Is the scope limited to the items listed? No, it can be adapted to other needs related to annotating, classifying or evaluating data for artificial intelligence.

29 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 980CHF /month

Normal Pricing: 1 150CHF /month

04 available slot(s)

PRO Verified financial health

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VIP Pricing: 980CHF /month

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2D / 3D Architect

VIP Eligible

An Offshore 2D / 3D Architect remotely supports the production, development and updating of graphic documentation required for architectural projects. Working from sketches, existing drawings, surveys, specifications or instructions provided by the project team, the role produces 2D drawings, 3D models, sections, elevations and presentation material using the company's existing design software. Here is what an Offshore 2D / 3D Architect from MySpecialist can take care of: Architectural 2D drawing production : producing floor plans, layout drawings and other graphic documents based on information and design directions provided by the project team. Architectural 3D modelling : creating and updating three-dimensional models representing the project's spaces, volumes and main architectural elements. Existing drawing and sketch conversion : turning sketches, surveys, PDF files and legacy drawings into structured and usable digital documents. Section production : preparing and updating sections showing levels, heights, volumes and relationships between the different parts of the building. Elevation production : producing and adapting external elevations using the available drawings, models and project information. Drawing updates : incorporating changes provided by the lead architect, engineering office, client or other project stakeholders. Space planning documentation : graphically developing defined layouts, circulation and arrangements for internal and external spaces. Architectural detail production : preparing details, enlarged views and complementary drawings required to clearly communicate the project. Dimensioning and annotation : adding and updating dimensions, levels, references, areas, legends and other information required to interpret the drawings. Graphic standard application : following the company's layers, templates, title blocks, scales, conventions and drawing standards. 3D view preparation : producing views that help visualise the project's volumes, layouts and spatial arrangements from the available model. Rendering and presentation support : producing perspectives, views and graphic material for project presentations according to the required tools and level of finish. Revision management : organising and identifying revisions to maintain clear traceability of project changes. Graphic documentation package preparation : organising drawings, sections, elevations, details, views and other documents into a consistent project package. Depending on the project type, software and expected level of autonomy, an Offshore 2D / 3D Architect can also support digital model updates, preparation of design variants, visual production and other architectural drafting activities. Architectural decisions that commit the project, engineering calculations, regulatory compliance, plan sign-off and activities requiring local professional accreditation remain under the responsibility of appropriately qualified architects, engineers or other authorised professionals. Frequently asked questions What documents can an Offshore 2D / 3D Architect produce? The role can create and update 2D drawings, 3D models, sections, elevations, architectural details, views and other graphic documentation based on information provided by the project team. Can an Offshore 2D / 3D Architect take over our existing drawings or models? Yes, the role can work from sketches, drawings, PDF files, digital models and other existing documentation to complete, modify or redraw them using the company's tools. Can the role independently design and approve an entire architectural project? It can contribute to the graphic production and development of the project within its assigned scope. Architectural decisions, regulatory approvals and activities requiring professional accreditation remain with the appropriately qualified professionals.

39 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 3 260CHF /Month

Normal Pricing: 3 830CHF /Month

03 available slot(s)

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VIP Pricing: 3 260CHF /Month

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Administrative legal assistance

VIP Eligible

Poorly structured documentation may expose your company to unnecessary risks. This administrative legal assistance focuses on the legal safeguarding of documents and compliant administrative organisation for SMEs and independent professionals. The service includes review, structuring and updating of contractual or administrative files covering up to approximately 80 pages. Review of existing contracts Formal compliance verification Drafting or updating standard documents Digital file structuring Organised archiving Coordination with external advisors if required This mission suits companies seeking stronger internal organisation without hiring a full-time legal expert. The legal assistant typically works 6 to 8 hours per file, depending on complexity, ensuring improved contractual traceability and reduced administrative exposure. Documents are harmonised, dated and structured to facilitate internal reviews and interactions with partners or auditors. Through a methodical and confidential approach, your organisation benefits from a reliable documentation framework, simplified audit preparation and more controlled regulatory compliance. A flexible solution designed to strengthen your administrative governance efficiently. Frequently asked questions Why hire a legal assistant? To improve performance and safety. Typical duration? Around 1 day depending on complexity. Frequency? Usually during major contractual updates.

33 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 870CHF /Month

Normal Pricing: 1 020CHF /Month

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VIP Pricing: 870CHF /Month

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Procurement Assistant

VIP Eligible

An Offshore Procurement Assistant remotely supports the administrative and operational activities involved in purchasing and supplier follow-up. Working from the company's defined requirements, procedures and tools, the role prepares requests for quotation, consolidates supplier offers, maintains supplier data, tracks purchase orders and delivery dates and keeps the information required for an efficient procurement process up to date. Here is what an Offshore Procurement Assistant from MySpecialist can take care of: Request for quotation preparation : preparing and sending price or quotation requests to identified suppliers based on the requirements, quantities, references and specifications provided by the company. Supplier quotation collection : receiving, filing and consolidating quotations, commercial terms, delivery times and other information provided by suppliers. Quotation comparison preparation : structuring prices, lead times, quantities, payment terms and other defined criteria to facilitate comparison and decision-making by the procurement manager. Supplier data management : creating and updating supplier contact details, terms, references and other information within the company's systems. Purchase order preparation : creating purchase orders in the system based on approved requests and instructions provided by authorised personnel. Purchase order tracking : monitoring open orders, statuses, confirmations and expected delivery dates to maintain an up-to-date view of ongoing purchases. Delivery deadline follow-up : identifying orders approaching or exceeding their expected delivery date and following up suppliers in writing according to defined procedures. Order confirmation checks : comparing supplier-confirmed references, quantities, prices and delivery dates against the purchase order. Discrepancy tracking : identifying and documenting differences in price, quantity, reference, lead time or terms for review by the responsible stakeholders. Administrative goods receipt follow-up : reconciling available information regarding orders and deliveries and updating statuses within the tracking systems. Document matching : checking administrative consistency between purchase orders, confirmations, receipts, invoices and other available documentation. Supplier document management : filing and maintaining quotations, contracts, price lists, catalogues, supplier records and other procurement documentation. Price and reference maintenance : updating prices, item references, lead times and terms within databases and files used by the procurement team. Procurement reporting : preparing tracking reports covering open orders, lead times, delays, discrepancies, expenditure and other indicators defined by the company. Depending on the organisation, tools and assigned scope, an Offshore Procurement Assistant can also support structured supplier research, tender preparation, catalogue updates, administrative contract follow-up and other procurement-related activities. Final supplier selection, negotiations that commit the company, purchase approvals and strategic procurement decisions remain with authorised personnel. Frequently asked questions What tasks can an Offshore Procurement Assistant handle? The role can prepare requests for quotation, collect and compare supplier offers, maintain supplier data, prepare and track purchase orders, check documentation and provide administrative procurement reporting. Can an Offshore Procurement Assistant work directly within our ERP or purchasing system? Yes, the role can work within the company's systems for suppliers, items, purchase orders and receipts according to the assigned access rights, procedures and responsibilities. Can the role independently negotiate and select suppliers? It can prepare information, conduct research and handle defined administrative communications. Negotiations that commit the company, final supplier selection and purchase approvals remain with authorised personnel.

40 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 1 450CHF /Month

Normal Pricing: 1 700CHF /Month

06 available slot(s)

PRO Verified financial health

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VIP Pricing: 1 450CHF /Month

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Remote sales assistant for commercial support

VIP Eligible

We work with remote sales assistants who integrate smoothly into existing commercial teams and provide consistent day-to-day support. Accustomed to structured sales environments, they contribute with reliability and continuity to the commercial process. A MySpecialist remote sales assistant can typically handle the following: Lead qualification : review of incoming leads and follow-up by phone or email based on agreed guidelines. Prospect follow-up : accurate data updates and ongoing pipeline management within the CRM. Sales preparation : preparation of offers, quotations and presentation materials. Appointment scheduling : calendar management and meeting planning for sales teams or management. Sales administrative support : handling documents related to orders, contracts and invoicing processes. Reporting and monitoring : activity tracking, reporting and basic competitive monitoring. These remote sales assistants act as a reliable operational backbone for commercial teams, ensuring consistency, accuracy and continuity in sales follow-up. Frequently asked questions Why hire a remote sales assistant? To strengthen sales operations with dependable support. Is this suitable for B2B organisations? Yes, especially within structured sales environments. Is the scope limited? No, it adapts to actual commercial needs.

27 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 1 340CHF /month

Normal Pricing: 1 580CHF /month

06 available slot(s)

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VIP Pricing: 1 340CHF /month

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Remote accounting assistant

VIP Eligible

We work with remote accounting assistants who handle recurring bookkeeping tasks with accuracy and consistency. They are used to structured accounting environments and ensure reliable data processing in line with established procedures and deadlines. A MySpecialist remote accounting assistant can typically handle the following: Accounting entries : recording purchase and sales invoices and bank statements. VAT preparation : preparing information required for VAT filings in coordination with the accountant. Payment follow-up : monitoring customer and supplier payments and identifying discrepancies. Filing and archiving : structured digital filing and archiving of accounting documents. Financial reporting : preparation of dashboards and periodic financial reports. Closing support : assistance during accounting closings and preparation of balance sheet data. These remote accounting assistants provide steady and dependable operational support, ensuring continuity and consistency within the accounting process. Frequently asked questions Why hire a remote accounting assistant? To ensure accurate handling of recurring accounting tasks. Is this compatible with an external accountant? Yes, it complements the accountant’s work. Is the scope flexible? Yes, depending on existing accounting processes.

38 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 870CHF /month

Normal Pricing: 1 020CHF /month

03 available slot(s)

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VIP Pricing: 870CHF /month

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E-commerce Assistant

VIP Eligible

Incomplete product pages, prices that differ between the website and marketplaces, items shown as available when they are out of stock, blocked orders nobody notices: in an online store, every inaccurate piece of data quickly turns into a lost sale, a return or an unhappy customer. Day-to-day store management requires accuracy, solid knowledge of CMS platforms and marketplaces, and constant coordination between online sales, logistics, customer service and marketing.Here is what an E-commerce Assistant from MySpecialist can take on:Product catalogue management: creating and updating product pages, categories, variants, SKUs, attributes and images, including bulk imports via CSV files or catalogue management tools.Product data quality control: spotting missing or inconsistent information, standardising content and checking how product pages display before and after publication.Pricing and promotions: updating prices, setting up sale prices, discount codes, flash sales and seasonal sales according to the agreed commercial calendar.Stock and availability monitoring: checking stock levels, identifying discrepancies between the website, ERP and marketplaces, and updating availability to avoid selling out-of-stock items.Order processing and follow-up: checking orders, updating statuses, detecting blocked or incomplete orders and following them through to shipment.Returns and incident handling: managing return requests, refunds, lost or damaged parcels and picking errors, in coordination with logistics and customer service.Marketplace management: publishing and updating listings on Amazon, bol.com, Cdiscount or other platforms, checking synchronised feeds and fixing listing errors.CMS and content management: uploading copy, images, banners, category pages and landing pages in Shopify, WooCommerce, PrestaShop, Magento or Odoo.Campaign preparation: setting up products, visuals, pages and pricing rules for seasonal campaigns, launches and key trading periods.E-commerce activity monitoring: tracking sales, orders, stock-outs, return rates and inactive products, and flagging anomalies that require a decision.Coordination with teams and partners: passing on relevant information and following up actions with logistics, marketing, customer service, the web agency or suppliers.The E-commerce Assistant can manage a single-channel store as well as an operation spread across several websites and marketplaces, adapting to each company’s tools, procedures and volumes, including during a platform migration or a seasonal peak.Frequently asked questionsWhy work with an e-commerce assistant? To keep the catalogue, stock, prices and orders accurate every day, on the website and across marketplaces.Can this professional work across several platforms? Yes, they can work in different CMS platforms and marketplaces and manage an operation spread across multiple sales channels.Is the scope limited to the items listed? No, it can be adapted to other operational tasks related to running an online store. Here is what an E-commerce Assistant from MySpecialist can handle: Product catalogue management : creating and updating product pages, categories, variants, references, prices, specifications, images and other information required for publication on the online store or other sales channels. Product data quality control : checking information, correcting inconsistencies, standardising content and reviewing product pages before and after publication. Price and promotion management : updating prices, promotional offers, discount codes, campaign periods and commercial rules according to agreed guidelines. Inventory and availability monitoring : checking stock levels, identifying discrepancies and updating availability across the online store, internal tools, marketplaces and other sales channels. Order processing and follow-up : checking orders, updating statuses, verifying information required for processing and following operational issues through to resolution. Returns and incident management : following return requests, refunds, blocked orders, fulfilment errors and other situations requiring coordination with customer service or logistics teams. Marketplace management : publishing and updating offers, checking synchronised data, monitoring statuses, identifying data-flow errors and handling incidents on the platforms used by the company. CMS and content management : uploading and updating text, images, categories, commercial pages and content in environments such as Shopify, WooCommerce, PrestaShop or the tools used by the company. E-commerce activity monitoring : tracking sales, orders, stockouts, returns, incidents, active products and other indicators required for the operational management of the online store. Coordination with internal teams : sharing relevant information and following up actions with logistics, marketing, sales, customer service and technical teams. Depending on the company’s organisation and the platforms in use, an E-commerce Assistant can also support catalogue imports, the preparation of commercial campaigns, data-flow checks, multi-channel product management and other operational activities related to the day-to-day running of an online store. Frequently asked questions What activities can an E-commerce Assistant handle? The professional can support product catalogues, orders, inventory, promotions, marketplaces, content, returns and the operational follow-up of e-commerce activities. Can the professional work with different CMS platforms and marketplaces? Yes, depending on the company’s tools, the professional can manage operations across the online store and several sales channels. Is the scope limited to the activities listed above? No, it can be adapted to related operational activities within e-commerce management. "

35 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 1 200CHF /month

Normal Pricing: 1 410CHF /month

05 available slot(s)

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VIP Pricing: 1 200CHF /month

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Logistics Assistant

VIP Eligible

An Offshore Logistics Assistant remotely supports the administrative and operational follow-up of a company's logistics flows. Working from existing orders, documents, procedures and tools, the role tracks shipments and deliveries, maintains information within company systems, checks available documentation and flags delays or discrepancies to provide teams with a reliable overview of ongoing logistics operations. Here is what an Offshore Logistics Assistant from MySpecialist can take care of: Order and shipment tracking : monitoring open orders, shipment statuses, expected dates and key stages through to delivery. Delivery tracking : checking available information from carriers, suppliers and tracking platforms and updating dates and statuses within company systems. Administrative order processing : entering and maintaining references, quantities, addresses, dates, statuses and other information required for logistics follow-up. Shipping document preparation : gathering and preparing delivery notes, packing lists, labels, references and other required documents according to defined procedures. Document checks : checking the completeness and consistency of information contained in orders, shipping documents, delivery notes and other available records. Delay follow-up : identifying shipments or deliveries exceeding expected deadlines and following up the relevant parties in writing according to established procedures. Administrative discrepancy management : recording and tracking quantity discrepancies, incorrect references, missing parcels, reported damage and other logistics incidents. Logistics claim follow-up : gathering required information, forwarding cases to carriers or suppliers and administratively tracking them through to resolution. Logistics data maintenance : updating information relating to carriers, suppliers, references, lead times, addresses and other operational data. Administrative inventory follow-up : maintaining available inventory movement data, identifying discrepancies or stock levels requiring review and escalating them to the responsible personnel. Written coordination with stakeholders : communicating by email, portal or messaging with suppliers, carriers, warehouses and internal teams to obtain or provide required information. Information reconciliation : comparing orders, shipments, receipts and related documentation to identify inconsistencies or missing information. Logistics document management : filing and organising delivery notes, proof of delivery, transport documents, claims and other operational records. Logistics reporting : preparing tracking reports covering open orders, shipments, delays, discrepancies, deliveries and other indicators defined by the company. Depending on the organisation, tools and assigned scope, an Offshore Logistics Assistant can also support the administrative preparation of returns, update catalogues or references, follow up logistics providers and handle other activities that can be performed entirely remotely. Carrier selection, contractual terms, physical warehouse and shipping operations and decisions that commit the company remain with authorised personnel. Frequently asked questions What tasks can an Offshore Logistics Assistant handle? The role can track orders, shipments and deliveries, prepare and check documentation, maintain data, follow up delays and discrepancies and provide administrative logistics reporting. Can an Offshore Logistics Assistant work directly within our ERP or logistics software? Yes, the role can work within the company's systems for orders, shipments, inventory and deliveries according to the assigned access rights, procedures and responsibilities. Can the role contact our suppliers and carriers? Yes, it can handle the written operational communication required to request a status, document or additional information. Commercial negotiations and decisions that commit the company remain with authorised personnel.

31 service(s) performed

04 available slot(s)

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VIP Pricing: 1 200CHF /Month

Normal Pricing: 1 410CHF /Month

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VIP Pricing: 1 200CHF /Month

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Business Developer

VIP Eligible

A prospect database that is never used, quotes sent without follow-up, an incomplete CRM, meetings that depend entirely on the managing director: in many SMEs, business development moves in fits and starts, driven by whatever is most urgent. Steady growth relies on precise targeting, consistent multichannel prospecting, rigorous opportunity follow-up and reliable sales data the team can build on.Here is what a Business Developer from MySpecialist can take on:Target definition: identifying priority sectors, company sizes, job functions and regions based on the offer, the existing customer base and the most profitable accounts.Prospect database building: researching accounts and decision-makers, enriching contact details and qualifying lists using LinkedIn, business directories and enrichment tools.Multichannel prospecting: setting up and running sequences that combine emails, LinkedIn messages and calls, with messaging tailored to each target and each stage of the sales cycle.Cold calling and meeting booking: discovery calls, handling common objections and scheduling qualified meetings in the calendar of the sales team or the managing director.Opportunity qualification: assessing need, budget, timing and the contact’s decision-making level to focus sales effort on genuinely mature deals.Quote follow-up: structured follow-up of proposals sent, answering prospect questions and reactivating opportunities that have gone quiet.CRM management: keeping contacts, accounts, pipeline stages and interaction history up to date in Odoo, HubSpot, Pipedrive or Salesforce.Sales collateral preparation: writing prospecting messages, presentations, commercial proposals and sales arguments tailored to each customer segment.Existing account development: reactivating dormant customers, identifying additional needs and pursuing cross-sell and upsell opportunities.Market monitoring: tracking competitors, tenders, buying signals and market changes likely to open new opportunities.Reporting and performance analysis: tracking response, conversion and win rates by channel and target, and adjusting messaging and priorities accordingly.The Business Developer can support an existing sales team, generate opportunities independently for a managing director, or help launch a new offer, a new market or a new region.Frequently asked questionsWhy work with a Business Developer? To keep the pipeline consistently supplied through targeted prospecting, rigorous opportunity follow-up and reliable sales data.Can this professional work in complex sales environments? Yes, particularly in B2B sales involving several stakeholders, long decision cycles or multiple markets.Is the scope limited to the items listed? No, it can be adapted to other needs related to prospecting, sales follow-up or account development.

20 service(s) performed

03 available slot(s)

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VIP Pricing: 1 340CHF /month

Normal Pricing: 1 580CHF /month

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VIP Pricing: 1 340CHF /month

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Community manager

VIP Eligible

We work with community managers experienced in structuring and managing the social presence of brands, companies and projects. Their role focuses on organising communications, maintaining community engagement and ensuring long-term content consistency. A MySpecialist community manager can typically handle the following: Editorial guidelines : defining themes, tone and publishing rhythm. Content creation : producing content adapted to platform-specific formats. Community engagement : managing interactions and direct messages. Moderation : supervising comments and handling sensitive exchanges. Monitoring : tracking trends and reporting relevant insights. Reporting : periodic summaries of activity and key indicators. These community managers ensure a structured, consistent and reliable social presence over time. Frequently asked questions Why hire a community manager? To maintain a structured social presence. Is this suitable for businesses? Yes, regardless of size or industry. Is the scope flexible? Yes, depending on needs.

36 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 870CHF /month

Normal Pricing: 1 020CHF /month

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VIP Pricing: 870CHF /month

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Compliance Assistant

VIP Eligible

An Offshore Administrative Compliance Officer remotely supports the operational and documentary follow-up of a company's compliance procedures. Working from the organisation's defined rules, controls and workflows, the role collects and checks required information, maintains records, tracks deadlines and exceptions and prepares files for compliance stakeholders. The role is primarily administrative and operational: regulatory interpretation, professional judgement and final compliance decisions remain with authorised personnel. Here is what an Offshore Administrative Compliance Officer from MySpecialist can take care of: Information and document collection : gathering documents, data, supporting evidence and other information required for the organisation's defined compliance controls. File completeness checks : verifying that required information and documentation are present and identifying missing items before further processing or validation. Data consistency checks : comparing available information to identify incomplete, inconsistent or potentially incorrect data requiring further review. Record entry and maintenance : entering, correcting and updating information within compliance tools, internal systems, databases and tracking files. Compliance checklist processing : performing administrative checks according to the procedures, criteria and steps defined by the company. Missing and expired document follow-up : identifying documents that need to be obtained or renewed and preparing the corresponding requests. Deadline tracking : maintaining structured follow-up of controls, periodic reviews, renewals and other compliance-related deadlines. Periodic review preparation : collecting and organising the information required for recurring file reviews according to defined criteria. Administrative alert processing : recording, categorising according to defined criteria and documenting alerts generated by systems or internal controls before escalation. Exception tracking : maintaining follow-up of incomplete files, failed controls, remediation actions and other outstanding compliance items. File preparation for validation : structuring information, documentation and control results to facilitate review by the responsible compliance professional. Remediation action tracking : monitoring actions requested following a control, review or exception until closure or validation. Compliance document management : filing, naming, archiving and organising documentation to maintain structured and traceable records. Compliance reporting : preparing tracking reports covering processed files, missing documents, deadlines, alerts, exceptions and other indicators defined by the organisation. Depending on the industry, internal procedures and tools in use, an Offshore Administrative Compliance Officer can also support audit preparation, evidence collection, register maintenance, action-plan tracking and other administrative compliance activities. The role does not replace the organisation's compliance lead or legal adviser: interpretation of regulatory obligations, assessments requiring professional judgement and decisions that commit the organisation remain with authorised personnel. Frequently asked questions What tasks can an Offshore Administrative Compliance Officer handle? The role can collect and check documentation, maintain data, track deadlines and exceptions, process defined checklists, prepare files for validation and produce administrative compliance reporting. Can an Offshore Administrative Compliance Officer work with our existing compliance procedures and tools? Yes, the role can work directly within the company's tools and workflows according to its defined procedures, control criteria, access rights and escalation rules. Can the role make compliance decisions independently? The role is primarily administrative and operational. It can perform defined controls, document results and prepare files, while decisions requiring regulatory interpretation or professional judgement remain with authorised personnel.

20 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 1 450CHF /Month

Normal Pricing: 1 700CHF /Month

07 available slot(s)

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Set up automations

VIP Eligible

An AI agent is a digital assistant that handles certain tasks on its own: answering customer questions on the website or by email, sorting incoming requests, finding information in the company’s documents or updating the customer database. To be genuinely useful, it needs a clear definition of what it is allowed to do, a proper connection to the software already in use and agreed points where a person takes over. The AI agent specialist designs these assistants, sets them up and monitors them, with close attention to data security and cost control. Here is what an AI agent specialist from MySpecialist can take on: Needs analysis: identifying repetitive tasks and frequent requests where an AI agent genuinely saves time or improves service quality. Defining each agent’s role: what it should do, what it must not do, the tone it uses, when it passes a request to a team member and how to check that it is working well. Technology selection: choosing AI models, tools and hosting services suited to the need, the budget and the company’s confidentiality requirements. Writing instructions: drafting the guidelines, examples and response formats that allow the agent to answer clearly, consistently and in the company’s tone. Connection to business tools: linking the agent to the CRM, ERP, mailbox, calendar or databases so it can look up information and carry out authorised actions. Use of internal documents: setting up smart search across procedures, contracts, product sheets or records so the agent answers using the company’s own, up-to-date information. End-to-end process automation: combining AI agents with tools such as n8n, Make or Zapier to handle a request from start to finish, from receipt to reply or data entry. Coordinating several agents: splitting a complex process between several specialised agents when it makes sense, with control over how they interact. Testing before go-live: checking answers against real and unusual situations, spotting invented or incorrect answers and making corrections before users have access. Security and human control: managing access, protecting sensitive data, keeping a record of actions taken and requiring approval from a person for high-risk operations. Monitoring and improvement: day-to-day monitoring, error analysis, refining instructions and keeping AI model usage costs under control. The specialist can build a first agent to test an idea, improve an agent already in place, take over a solution built by another provider or adapt an agent to new needs. Frequently asked questions Why work with an AI agent specialist? To have reliable AI assistants, connected to the company’s tools and governed by clear security rules. Does an AI agent replace a team member? No, it handles specific, repetitive tasks and passes requests that need human judgement to a person. Is the scope limited to the items listed? No, it can be adapted to other needs related to building, integrating or monitoring AI agents.

21 service(s) performed

05 available slot(s)

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VIP Pricing: 1 740CHF /month

Normal Pricing: 2 040CHF /month

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VIP Pricing: 1 740CHF /month

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Offshore Management Controller

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A budget set at the start of the year and rarely revisited, margins known only at year-end close, costs that are hard to allocate between activities, monthly reporting that arrives too late to correct anything: in many SMEs, management steers without a clear view of actual profitability. Management control relies on a detailed reading of accounting and operational figures, reliable monitoring tools and the ability to explain variances to non-financial stakeholders.Here is what an Offshore Management Controller from MySpecialist can take on:Budget preparation: building the annual budget by activity, department or cost centre based on historical data, commercial assumptions and management objectives.Forecasts and reforecasts: regularly updating revenue, cost and profit forecasts based on actual activity.Budget versus actuals monitoring: comparing monthly actuals with budget, analysing significant variances and identifying their causes.Profitability analysis: calculating margins by product, customer, project, channel or site, and highlighting activities that create or destroy value.Management accounting: defining allocation keys, allocating indirect costs and checking the consistency of cost centre postings.Cost price calculation: determining the full cost of products, services or projects to inform pricing and trade-off decisions.Management dashboards: designing and updating financial and operational indicators in Excel, Power BI or the company’s reporting tool.Monthly reporting: preparing management reports with key figures, trends, commented variances and points of attention.Cash flow forecasting: building and updating the cash plan based on known receipts, payments and commitments.Period-end support: preparing cut-off items, provisions and consistency checks in coordination with the accountant or accounting firm.Ad hoc studies and decision support: costing investments, modelling scenarios, analysing the impact of a price increase or a new hire.Management process improvement: making source data more reliable, automating recurring reports and documenting calculation rules.The management controller can set up a first steering framework in an SME that does not yet have one, or strengthen an existing finance function during budget cycles, closings or a reorganisation.Frequently asked questionsWhy work with a management controller? To gain a reliable view of margins, costs and variances, and steer the business using up-to-date figures.Can this professional work in multi-activity organisations? Yes, particularly when several activities, sites or entities need to be monitored and compared using common management accounting rules.Is the scope limited to the items listed? No, it can be adapted to other needs related to financial steering, reporting and decision support.

39 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 1 700CHF /Month

Normal Pricing: 2 000CHF /Month

03 available slot(s)

PRO Verified financial health

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VIP Pricing: 1 700CHF /Month

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Content creation

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A remote content specialist helps you feed your digital channels with original, relevant and multilingual content while strengthening your visibility and brand image. In this package, the content creator provides: Writing of blog posts, web pages, newsletters and product descriptions. Creation of social media content: posts, carousels, scripts and short-form video text. Multilingual adaptation (FR/NL/EN or additional languages on request). Research and industry monitoring to support your editorial line. SEO optimisation for on-page elements such as structure, tags and keywords. Use of tools like WordPress, Notion, Canva and ChatGPT. Editorial planning aligned with your tone of voice and brand guidelines. This service is ideal for SMEs, agencies, e-commerce businesses or project owners who need regular, well-structured and high-quality content. In the end, you receive consistent, multilingual, high-quality content adapted to all your digital channels. With the Myspecialist network, you benefit from a remote specialist trained in European editorial standards. Frequently Asked Questions Why outsource content creation ? To save time and increase your production capacity with professional results. What types of content are included ? Articles, posts, newsletters, scripts, web content and product descriptions. Is a long-term collaboration possible ? Yes, the service is designed for ongoing support.

26 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 870CHF /month

Normal Pricing: 1 020CHF /month

04 available slot(s)

PRO Verified financial health

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VIP Pricing: 870CHF /month

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Creation and management of advertising campaigns (SEA)

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Working with a dedicated SEA specialist gives you stronger visibility, qualified traffic and better conversions. Operating remotely, the specialist manages and optimises your online advertising campaigns across multiple platforms. In this package, the specialist provides: Analysis of your marketing goals and audience segments. Creation of Search, Display, Shopping or video campaigns. Copywriting of impactful ads and keyword selection. Configuration of budgets, bids and ad extensions. Daily optimisation of performance and CPC. Conversion tracking and performance analysis. Clear reporting with KPIs and recommendations. This service suits e-commerce businesses, agencies, SMEs and digital projects requiring continuous, structured campaign management. With the MySpecialist network, you work with a SEA expert trained in European standards and performance-driven advertising. Boost your acquisition with precise, results-oriented SEA campaign management. Frequently Asked Questions Why outsource SEA ? To improve ROI with continuous optimisation. How soon can a campaign start ? Within 24–48 hours. Which platforms ? Google Ads, Meta Ads, LinkedIn, Bing.

33 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 870CHF /month

Normal Pricing: 1 020CHF /month

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 870CHF /month

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AI-assisted video creation and editing

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Video has become a strategic communication tool for modern businesses. This mission focuses on the professional enhancement of your image through AI-assisted video production, combining human creativity with cutting-edge technology. Editing is handled by a dedicated offshore specialist based in Madagascar, experienced in advanced AI-driven workflows. Assessment of objectives and positioning Development of an AI-optimised video concept Integration of AI-generated visuals when relevant Dynamic editing from your existing footage Inclusion of animations, subtitles and modern graphics Multi-format export for digital platforms The service covers the production of a 60 to 180-second video, processing up to 90 minutes of raw footage. AI-enhanced automation ensures faster production turnaround and strong visual consistency across formats. The hybrid human + AI approach delivers a contemporary result tailored for LinkedIn, corporate websites and digital campaigns. Your company benefits from a technology-driven communication asset, modernised digital presence and a high efficiency-to-investment ratio. An innovative solution enabling regular professional video production without mobilising extensive internal resources. Frequently asked questions Why choose AI-assisted production? To improve performance and safety. Typical timeline? Around 5 to 7 business days. How often? Typically for campaigns or strategic launches.

25 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 870CHF /Month

Normal Pricing: 1 020CHF /Month

03 available slot(s)

PRO Verified financial health

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VIP Pricing: 870CHF /Month

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Automating processes

VIP Eligible

Retyping the same information from one program into another, sending the same reminder emails every week, updating a spreadsheet by hand, getting an invoice approved by passing it from person to person: in many companies, tasks like these take hours every week. Automating means handing this repetitive work to the software itself, by making programs communicate with each other according to clear rules. The automation specialist identifies which tasks are suitable, sets up these automatic sequences and checks that they keep working over time, including when information is missing or a program does not respond. Here is what an automation specialist from MySpecialist can take on: Process analysis: looking at how work is actually done, which steps, people and programs are involved, to decide which tasks to automate first based on time saved and risk of error. Designing automatic scenarios: defining what triggers each automation, which conditions are checked and what happens in special cases. Connecting software: linking the CRM, accounting software, online shop, email or project management tools so information flows without being entered twice. Setting up automation platforms: building and configuring automations with Make, Zapier, n8n or Microsoft Power Automate, depending on the company’s tools and budget. Data exchange via API: setting up direct exchanges between applications and coordinating with developers when a more specific approach is needed. Automating administrative tasks: creating documents automatically, filing records, extracting information from emails or forms, and updating spreadsheets and databases. Reminders, alerts and approvals: sending automatic reminders, alerts when something looks wrong and approval flows between departments, with a record of who approved what. Testing before go-live: checking each scenario with real data, reviewing unusual cases and fixing errors before everyday use. Monitoring and error handling: keeping an eye on running automations, detecting failures, retrying automatically and alerting the right person when something goes wrong. Documentation and handover: clearly describing automations, access rights and dependencies so the team stays in control of what has been set up. Ongoing improvement: measuring time saved, reducing platform usage costs and adapting automations to new tools or business growth. The specialist can automate a single, well-defined task or a set of connected processes, take over automations built by someone else or move them to another tool. Decisions that require human judgement are always approved by a person. Frequently asked questions Why work with an automation specialist? To free up time spent on repetitive tasks and reduce data entry errors, through software that exchanges information automatically. Do we need to change software to automate? No, the specialist works primarily with the tools the company already uses and connects them. Is the scope limited to the items listed? No, it can be adapted to other needs related to process automation and connecting tools.

26 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 1 310CHF /month

Normal Pricing: 1 530CHF /month

04 available slot(s)

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VIP Pricing: 1 310CHF /month

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Offshore Customer Success Manager

VIP Eligible

An Offshore Customer Success Manager remotely supports the ongoing relationship with customers after acquisition and helps them make effective use of the company's products or services. Working from the organisation's defined processes, tools and objectives, the role follows onboarding, handles requests through digital channels, monitors adoption, consolidates feedback and identifies accounts requiring additional attention to maintain a structured and proactive customer relationship. Here is what an Offshore Customer Success Manager from MySpecialist can take care of: New customer onboarding : guiding customers through the initial use of the product or service according to the onboarding journeys, resources and procedures defined by the company. Customer portfolio follow-up : maintaining structured tracking of accounts, completed actions, outstanding requests, next steps and relevant customer information. Written customer request handling : responding to requests received by email, chat, customer portal or other digital channels according to defined information, procedures and service levels. Product and service usage support : providing customers with the information and resources required to use available features and services effectively. Adoption monitoring : reviewing available indicators to identify accounts with low feature usage, incomplete onboarding or a need for additional guidance. At-risk account identification : monitoring company-defined signals such as declining usage, recurring issues, overdue actions or other indicators requiring attention. Written customer follow-up : following up by email or messaging on outstanding actions, missing information, onboarding steps and other items requiring a customer response. Customer feedback management : collecting, categorising and documenting comments, difficulties, feature requests and other feedback received from customers. Internal team coordination : forwarding requests to support, product, technical, sales or administrative teams and tracking actions through to resolution. Ticket and request follow-up : monitoring open cases, following up the relevant stakeholders and keeping customer-facing information up to date. CRM maintenance : recording interactions, account statuses, customer information, completed actions and next steps within customer relationship management tools. Renewal preparation : identifying contracts or subscriptions approaching renewal, checking available information and preparing the elements required for follow-up. Additional opportunity identification : identifying customers who may benefit from additional features, services or offers according to defined criteria and forwarding these opportunities to the responsible team. Customer Success reporting : preparing tracking reports covering onboarding, adoption, customer requests, at-risk accounts, renewals and other indicators defined by the company. Depending on the product, customer profile and tools in use, an Offshore Customer Success Manager can also prepare customer communications, maintain help resources, organise information for account reviews and support other remote customer-retention activities. The scope is particularly suited to digital and asynchronous customer follow-up: commercial calls, telephone prospecting and activities requiring regular phone-based customer interaction are not included in the role. Frequently asked questions What tasks can an Offshore Customer Success Manager handle? The role can manage onboarding, provide written customer follow-up, monitor adoption, consolidate feedback, track requests and renewals and maintain customer information within the CRM. Can an Offshore Customer Success Manager work directly within our CRM and support tools? Yes, the role can work within the company's systems for accounts, requests, tickets and interactions according to the assigned access rights, procedures and responsibilities. Does an Offshore Customer Success Manager make customer calls? No. The role is designed around digital and written interactions through channels such as email, chat, customer portals and collaboration tools. Calling and telephone prospecting are not included in the scope.

33 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 2 170CHF /Month

Normal Pricing: 2 550CHF /Month

07 available slot(s)

PRO Verified financial health

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VIP Pricing: 2 170CHF /Month

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